Hyva Themes Support and Maintenance

Harness the power of the industry’s game changing front end framework

Hyva Partner Agency

The UK’s Most Experienced Hyvä Themes Developers

We’ve been advocates of Hyvä Themes from day one. We didn’t wait for it to become a trend. We knew it had potential to solve some of merchant’s most pressing issues, so we up-skilled our developers and designers to become experts.

Being one of the UK’s first agencies to develop and launch an eCommerce store on Hyvä Themes, we’ve got more experience than most. This means we’re well positioned to provide Hyvä Themes support and maintenance to a wide range of eCommerce businesses.

So whether you’re a small business looking for basic support, or a large business in need of ongoing, strategic development, we can help.

Hyva Gold Partner Agency

Flexible Support Packages For A Flexible Platform

Hyva Themes is ultra-flexible and scalable, so we believe the support you receive from your agency should be too. Whilst we follow the traditional method of Maintenance and Support retainers, we’ve ensured each one can be tailored to the support your team needs and the performance of your Hyva Themes store.

Because we don’t tie you into long contracts, you have complete freedom over your eCommerce journey, so every 30 days you have the opportunity to increase or decrease the support you require from us.

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    Hyva Themes Upgrades
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    General Support & Maintenance
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    Hyvä Themes Conversion Rate Optimisation
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    Hyvä Themes Feature Development
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    Performance Optimisation
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    Hyvä Themes UX Design
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    And much much more...
Hyvä Themes Agency Services

Working With You, Every Step Of The Way

One of the biggest reasons merchant/agency relationships breakdown is due to lack of communication and clarity on where time is being spent. That’s why we put communication at the heart of our Hyva Themes Support and Maintenance service.
Dedicated Slack Channel

Dedicated Slack Channel

Because who doesn’t love being able to communicate professionally via an app on your phone? Using slack to communicate means when those questions or ideas arrive, we can document them straight away and begin the conversation.

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24-7 Live Updates

Imagine being able to see what’s happening, 24/7. Well now you can. For every merchant, we create a dedicated project board, giving them access to the entire scope of work.

Dedicated Project Manager

Dedicated Project Manager

There’s nothing worse than being passed around. It limits working relationships being built, which hinders success. That’s why you always get a dedicated project manager who acts as your point of contact for as long as you partner with us.

Project Roadmap

Quarterly Strategy Call

Larger businesses often need enhanced support with Hyva Themes site due to complexity and higher traffic. That’s why with our gold level retainer option, we prebook quarterly strategy calls, allowing us to plan together for what’s next and why.

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Two-weekly Progress Calls

We don’t pester, we don’t call out of the blue, and we don’t leave you wondering when you will hear from us. Instead, we schedule two-weekly progress calls in advance, so you always know when to expect an update.


Monthly Reports

We’re big on results, so we take time to report each month the impact our work has had on your store. Honestly and transparency are core values of the business so these reports include an itemised list of everything we’ve spent time on.

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Agency Partnership

Using another agency for your ecommerce sites marketing? We communicate regularly with your marketing agency, providing them with the technical support and guidance they need, when they need it.

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Performance Always In Mind

We ensure that every line of code that is deployed to your website doesn’t affect performance and that you always pass the core web vitals assessment.

Dedicated Team

An Extension Of Your Team

We don’t like to be referred to as “your agency” we prefer “your development team”. We look to come on board as an extension of your existing team working closely within your business with all internal stakeholders.

Trusted By Leading eCommerce Merchants

Want To Stay Ahead Of The Game?

Our support and maintenance offering ensures you do exactly that. Reach out today and let’s do great thing together.